However, most of the time, the Preview Pane will show this error message: With the Preview Pane showing, if you select a file in the list, the Preview Pane will occasionally show "Preview not available". Click the Preview Pane button at the top right of the window.To see the problem, follow thses steps to show the Preview Pane within Excel: If you open files within Excel for Office 365, you can see file thumbnails, but the Picture Preview doesn't work.
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